We’re delighted that you’re visiting our website! “But is that safe?” is one of the most frequently asked questions these days. We can be brief on this: the answer is YES. Below, you can read about what personal data we collect, who we share it with, and what we do to store it as securely and carefully as possible.

Do you have a question? Get in touch via the chat. Would you prefer to speak to someone on the phone? Then you can call us on 076 2600 207. If you’re short on time or simply prefer it that way, just send an email with your question to [email protected].

Name:7day B.V., trading as Ergowerken
Chamber of Commerce number:97690392
Address:Zinkstraat 53a, 4823AC Breda
Website:https://wwww.ergowerken.nl/
Email:[email protected]
Telephone:076 2600 207
At Ergowerken, we process personal data. Personal data is any information relating to an identified or identifiable natural person. We process your personal data in accordance with and taking into account the applicable regulations. In this privacy statement, we, as the data controller, explain how we handle your personal data.

This privacy statement is intended for:

  • Our customers;
  • People who physically visit our premises and whose personal data is recorded;
  • Recipients of our newsletters and email messages;
  • Potential customers with whom we are in contact or wish to establish contact;
  • Visitors to our website;
  • Our suppliers;

This privacy statement does not apply to our employees or people applying for jobs with us.

We process personal data that you have provided to us yourself, personal data obtained during your visit to our website, and personal data that we have obtained from other sources (for example, because it is listed on social media platforms or obtained from public registers).

Below is an overview of the personal data we process:

  • First name and surname;
  • Gender;
  • Date of birth;
  • Address details;
  • Telephone number;
  • Email address;
  • IP address, the last digits of which are masked to ensure anonymity;
  • Other personal data that you actively provide, for example by creating a profile on our website, in correspondence and over the telephone;
  • Location data;
  • Data regarding your activities on our website;
  • Data regarding your browsing behaviour across various websites (for example, because this company is part of an advertising network);
  • List of customer contact details via an app;
  • Internet browser and device type;
  • Bank account number;

We do not intend to collect (personal) data about website visitors under the age of 16. However, we cannot verify whether a visitor is over 16 years of age. We advise parents to be involved in their children’s online activities, in order to prevent (personal) data about children under the age of 16 from being collected without the parental consent that may be required.

If you believe that we have wrongfully collected personal data about a minor without consent, please contact us at [email protected], and we will delete this information.

We process your personal data for the following purposes and on the following legal bases:

PURPOSELEGAL BASIS
To keep you informed of information that you have indicated you would like to receive.Consent*
To carry out the task you have given us.Agreement**

You are not obliged to provide us with your personal data, but without that data we cannot carry out the task you have given us.
To keep in touch with you where necessary to provide our services.Contract**

You are not obliged to provide us with your personal data, but without that data we cannot carry out the task you have given us.
We analyse your behaviour on the website in order to improve the website and tailor the range of products and services to your preferences.Legitimate interest****, namely our commercial interest.
To prevent fraud.Legitimate interest****, namely the prevention of fraud.
We transfer personal data within our group for internal administrative purposes, including the processing of customers’ personal data.Legitimate interest****, namely our internal administrative purposes.
We process personal data where we are legally obliged to do so, such as data we require for our tax return.Legal obligation****

You are not obliged to provide us with your personal data, but without that data – which we process on the basis of a legal obligation – we cannot accept your order.

* Consent

You have given consent for the processing of your personal data for one or more specific purposes.


** Contract

The processing is necessary for the performance of a contract to which you are a party, or to take steps at your request prior to entering into a contract.


*** Legitimate interest

The processing is necessary for the purposes of our legitimate interests or those of a third party, except where your interests or your fundamental rights and freedoms requiring the protection of personal data override our interests.


**** Legal obligation

The processing is necessary to comply with a legal obligation to which we are subject.

No, we do not use computer programmes or systems that make decisions based on the automated processing of personal data regarding matters that may have (significant) consequences for individuals. These are decisions made by computer programmes or systems without human intervention (for example, by one of our employees).
We do not retain your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We apply the following retention periods for the following (categories of) personal data:
Category of personal dataRetention periodStart of retention periodReason
Customers’ personal data7 yearsOn 1 January following the year to which the accounts receivable records relateSection 52 of the General Tax Act
Personal data of suppliers7 yearsOn 1 January following the year to which the accounts receivable records relateSection 52 of the General Tax Act
Personal data of potential customers6 months, or until the potential customer indicates that their personal data must be deletedThe date on which the potential customer’s personal data was obtained (for which the data subject has given consent)For a short period, to provide targeted information about products/services offered, for which the data subject has given consent
Personal data of physical visitors to ergowerkenUntil the customer leaves the premisesThe day of the visitWe do not collect information from visitors
Personal data of website visitorsUntil the website visitor indicates that their personal data must be deletedThe day on which the website visitor’s personal data is obtainedA reasonable period to be able to offer the website visitor personalised content and advertisements

We will only disclose your personal data to third parties if this is compatible with the purpose or purposes for which the data was collected. We enter into a data processing agreement with companies that process your personal data on our behalf to ensure the same level of security and confidentiality of your data. However, we remain responsible for these processing activities.

It may be necessary to transfer your personal data to parties located outside the European Economic Area (EEA). If this is the case, we will only transfer your personal data to parties outside the EEA if it is guaranteed that the security of the data is at least equivalent to the security we apply.

A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. We use technical, functional and tracking cookies.

The technical and functional cookies are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. These cookies are also used to optimise the website. In addition, we place cookies that track your browsing behaviour so that we can offer tailored content and advertisements.

On your first visit to our website, we already informed you about these cookies and asked for your consent to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. You can also delete all information previously stored via your browser settings.

Cookies are also placed on our website by third parties, including advertisers and/or social media companies.

Below is an overview of the cookies placed on our website:

Cookie:__zlcmid
Name:Zendesk (formerly Zopim) chat service
Function:Enabling chat functionality
Retention period:18 months
Cookie:_ga, _gid, _gat
Name:Google Analytics
Function:Measuring website statistics
Retention period:30 months, 24 hours, 10 minutes
Cookie:ga_UA38869837-1
Name:Google Adwords
Function:Measuring conversions
Retention period:3 months
Cookie:_jsuid, _referrr_og
Name:Roxr Software (Clicky)
Function:Measuring website usage and statistics
Retention period:20 years, 3 months
Cookie:_sp_id, _sp_ses
Name:Snowplow
Function:Measuring website usage and statistics
Retention period:up to 2 years
Cookie:_uetsid
Name:Bing
Function:Measuring website usage for the purpose of advertisements displayed on Bing
Retention period:up to 24 hours
Cookie:YSC, PREF, GPS, VISITOR_INFO1_LIVE
Name:Youtube.com
Function:Cookies placed by YouTube to collect visitor information and customised preferences
Retention period:up to 24 hours

We take the protection of your personal data very seriously and we make every effort to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised alteration as effectively as possible.

If you feel that your data is not properly secured or there are indications of misuse, please contact us by emailing [email protected] or calling 076 2600 207.

Under data protection regulations (subject to certain conditions), you have the right to:

  • View your data;
  • Correct your data (or have it corrected);
  • Delete your data (or have it deleted);
  • Withdraw any consent you may have given for data processing (this does not mean that the personal data processed prior to the withdrawal is no longer validly processed);
  • Object to our processing of your data;
  • To restrict our processing of your data;
  • To have us send your data in a computer file to you or a third party designated by you (the right to data portability).

You can send a request for access, correction, deletion, restriction, data portability of your personal data, or a request to withdraw your consent or object to the processing of your personal data to [email protected].

To ensure that a request has actually been made by you, we ask you to send a copy of your proof of identity (passport, identity card or driving licence) along with the request. In the copy, black out your passport photo, MRZ (‘Machine Readable Zone’, the strip of numbers at the bottom of the identity document), document number and BSN. We will respond to your request as soon as possible.


In the unlikely event that you have any complaints about how we handle your personal data, you can contact us by emailing [email protected] or calling 076 2600 207. We will be happy to help you find a solution. If we are unable to find a solution, you always have the right to lodge a complaint with the national supervisory authority, the Dutch Data Protection Authority.

If you have any questions and/or comments regarding our processing of your personal data, you can always contact us by emailing [email protected] or calling 076 2600 207.

This version of the privacy statement is dated 25 May 2018