Free returns is a service we have offered for a very long time and are proud of. It gives you more certainty and the flexibility to make a wrong purchase occasionally. Even when not used, we hear it is greatly appreciated.
Because returns are not free for us, we do our best in various ways to keep the number low. With clear information on the website, advice via chat (hi Jesse), a phone that is answered almost immediately, and always a quick response via email. Do you want to help us, and by extension yourself, to do even better? You can read how below!
- Ask us for advice - The right choice is made even faster and easier
- Order and return multiple products at once - Don't make it a Tour de Retour with 10 stages.
- Write a product review - We sometimes miss a piece of information, but being as sharp as you are, you have a lot to say about it. Write a product review and also get a chance to win an Ergowerken voucher worth €100,-
- Give us some feedback - have we dropped the ball somewhere? Let us know by phone or email. If we can improve ourselves, you will also benefit from it