We are very happy that you are visiting our website! "But is it safe?" is one of the most frequently asked questions nowadays. We can be brief about that: YES, it is. Below you can read which personal data we collect, to whom we pass it on, and what we do to store it as safely and carefully as possible.
Do you have a question? Speak to us via the chat. Would you prefer to speak to someone on the phone? Then you can call us on 076 2600 207. If you have less time or simply prefer it, you can send an email with your question to [email protected].
Who is the data controller?
| Name: | 7day B.V. trading under the name Ergowerken |
| Chamber of Commerce number: | 97690392 |
| Address: | Zinkstraat 53a, 4823AC Breda |
| Website: | https://wwww.ergowerken.nl/ |
| Email: | [email protected] |
| Phone: | 076 2600 207 |
1. What is personal data and what do you do with it?
2. Who is this privacy statement intended for?
This privacy statement is intended for:
- Our customers;
- Persons who physically visit our company and whose personal data is recorded;
- Recipients of our newsletters and email messages;
- Potential customers with whom we have or wish to establish contact;
- Visitors to our website;
- Our suppliers;
This privacy statement is not intended for our employees and persons applying for a job with us.
3. What data do you process?
We process personal data that you have provided to us yourself, personal data obtained during your visit to our website, and personal data that we have obtained from other sources (for example, because it is listed on social media platforms or obtained from public registers).
Below you will find an overview of the personal data we process:
- First and last name;
- Gender;
- Date of birth;
- Address details;
- Telephone number;
- Email address;
- IP address, the last digits of which are masked to ensure anonymity;
- Other personal data that you actively provide, for example by creating a profile on our website, in correspondence and by telephone;
- Location data;
- Data about your activities on our website;
- Data about your browsing behaviour across different websites (for example, because this company is part of an advertising network);
- List of customer contact details via an app;
- Internet browser and device type;
- Bank account number;
We do not intend to collect (personal) data about website visitors who are younger than 16 years old. However, we cannot check whether a visitor is older than 16. We encourage parents to be involved in their children's online activities to prevent (personal) data about children under 16 from being collected without potentially required parental consent.
If you are convinced that we have collected personal data about a minor without permission, please contact us via [email protected], and we will delete this information.
4. Why and on what basis do you process my data?
We process your personal data for the following purposes and on the following legal bases:
| PURPOSE | LEGAL BASIS |
| To keep you informed of information that you have indicated you wish to receive. | Consent* |
| To carry out the assignment you have given us. | Agreement** You are not obliged to provide us with your personal data, but without this data, we cannot carry out the assignment you have given us. |
| To keep in touch with you if this is necessary to perform our services. | Agreement** You are not obliged to provide us with your personal data, but without this data, we cannot carry out the assignment you have given us. |
| We analyse your behaviour on the website to improve the website and tailor the offer of products and services to your preferences. | Legitimate interest****, namely our commercial interest. |
| To prevent fraud. | Legitimate interest****, namely combating fraud. |
| We transmit personal data within our group for internal administrative purposes, including the processing of customer personal data. | Legitimate interest****, namely our internal administrative purposes. |
| We process personal data if we are legally obliged to do so, such as data we need for our tax return. | Legal obligation**** You are not obliged to provide us with your personal data, but without this data - which we process based on a legal obligation - we cannot accept your order. |
* Consent
You have given consent for the processing of your personal data for one or more specific purposes.
** Agreement
The processing is necessary for the performance of a contract to which you are a party, or in order to take steps at your request prior to entering into a contract.
*** Legitimate interest
The processing is necessary for the purposes of our legitimate interests or those of a third party, except where your interests or your fundamental rights and freedoms which require protection of personal data override our interests.
**** Legal obligation
The processing is necessary for compliance with a legal obligation to which we are subject.
5. Do you use automated decision-making?
6. How long do you store my data?
| Category of personal data | Retention period | Start of retention period | Reason |
| Personal data of customers | 7 years | On 1 January following the year to which the accounts receivable administration relates | Article 52 General Act on State Taxes |
| Personal data of suppliers | 7 years | On 1 January following the year to which the accounts receivable administration relates | Article 52 General Act on State Taxes |
| Personal data of potential customers | 6 months, or until the potential customer indicates that their personal data should be deleted | The day of obtaining the personal data of the potential customer (for which the data subject has given consent) | For a short period, providing targeted information about offered products/services for which the data subject has given consent |
| Personal data of physical visitors to Ergowerken | Until the customer leaves the company | The day of visit | We do not collect information from visitors |
| Personal data of website visitors | Until the website visitor indicates that their personal data should be deleted | The day of obtaining personal data of the website visitor | Reasonable period to offer the website visitor customised content and advertisements |
7. Do you share data with other companies?
We only provide your personal data to third parties if this is compatible with the purpose or purposes for which the data was collected. With companies that process your personal data on our behalf, we conclude a processing agreement to ensure the same level of security and confidentiality of your data. However, we remain responsible for these processing operations.
It may be necessary to transfer your personal data to parties located outside the European Economic Area (EEA). If this is the case, we will only transfer your personal data to parties outside the EEA if it is guaranteed that the security of the data is at least equivalent to the security we apply.
8. What is a cookie? And do you use them, or similar techniques?
A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. We use technical, functional and tracking cookies.
The technical and functional cookies are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. These cookies are also used to optimise the website. In addition, we place cookies that track your browsing behaviour so that we can offer customised content and advertisements.
During your first visit to our website, we already informed you about these cookies and asked for your permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. You can also delete all information previously stored via your browser settings.
Cookies are also placed on our website by third parties, including advertisers and/or social media companies.
Below is an overview of the cookies placed on our website:
| Cookie: | __zlcmid |
| Name: | Zendesk (formerly Zopim) chat service |
| Function: | Enabling chat functionality |
| Retention period: | 18 months |
| Cookie: | _ga, _gid, _gat |
| Name: | Google Analytics |
| Function: | Measuring website statistics |
| Retention period: | 30 months, 24 hours, 10 minutes |
| Cookie: | ga_UA38869837-1 |
| Name: | Google Adwords |
| Function: | Measuring conversions |
| Retention period: | 3 months |
| Cookie: | _jsuid, _referrr_og |
| Name: | Roxr Software (Clicky) |
| Function: | Measuring website usage and statistics |
| Retention period: | 20 years, 3 months |
| Cookie: | _sp_id, _sp_ses |
| Name: | Snowplow |
| Function: | Measuring website usage and statistics |
| Retention period: | maximum 2 years |
| Cookie: | _uetsid |
| Name: | Bing |
| Function: | Measuring website usage for advertisements shown on Bing |
| Retention period: | maximum 24 hours |
| Cookie: | YSC, PREF, GPS, VISITOR_INFO1_LIVE |
| Name: | Youtube.com |
| Function: | Cookies placed by YouTube for collecting visitor information and customised preference settings |
| Retention period: | maximum 24 hours |
9. What about the security of my data?
We take the protection of your personal data very seriously and we make every effort to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification as much as possible.
If you have the impression that your data is not properly secured or there are indications of misuse, please contact us by emailing [email protected] or calling 076 2600 207.
10. Can I view, amend and/or delete my personal data?
Based on privacy regulations, you have the right (under certain conditions) to:
- View your data;
- Have your data corrected;
- Have your data deleted;
- Withdraw any consent you have given for data processing (this does not mean that personal data processed prior to the withdrawal is no longer validly processed);
- Object to our processing of your data;
- Restrict our processing of your data;
- Have your data sent by us in a computer file to you or a third party designated by you (the right to data portability).
You can send a request for access, correction, deletion, restriction, data portability of your personal data or a request to withdraw your consent or object to the processing of your personal data to [email protected].
To ensure that a request has actually been made by you, we ask you to send a copy of your identity document (passport, identity card or driving licence) with the request. In the copy, black out your passport photo, MRZ ('Machine Readable Zone', the strip with numbers at the bottom of the identity document), document number and Citizen Service Number (BSN). We will respond to your request as soon as possible.
If, unexpectedly, you have complaints about how we handle your personal data, you can contact us by emailing [email protected] or calling 076 2600 207. We are happy to help you find a solution. If we are unable to find a solution, you always have the right to submit a complaint to the national supervisory authority, the Dutch Data Protection Authority.
For questions and/or comments about our processing of your personal data, you can always contact us by emailing [email protected] or calling 076 2600 207.
This version of the privacy statement is from 25-05-2018